Privacy Policy
Overview
Divinely Aligned respects your privacy and is committed to protecting the personal information you provide when visiting our website, making a purchase, booking a service, downloading a resource, submitting information for a reading, or contacting us.
This Privacy Policy explains what information we may collect, how it may be used, and the choices available to you regarding your personal information.
By using this website and providing your personal information, you acknowledge the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with Divinely Aligned, we may collect information including:
- Your name
- Email address
- Phone number
- Billing information
- Country or city
- TikTok username
- Information and questions voluntarily submitted for personalised readings or guidance sessions
- Order and purchase history
- Appointment or session information
- Messages or enquiries you send to us
- Information necessary to provide digital downloads or purchased services
- Technical information automatically collected when you visit the website, such as browser, device, IP address and website usage information
Please only provide information that is necessary for the reading, service or enquiry you are submitting.
How We Use Your Information
Your information may be used to:
- Process and manage your orders
- Deliver purchased readings and digital products
- Arrange and provide guidance sessions
- Identify TikTok LIVE reading purchases
- Respond to customer enquiries
- Send order confirmations and service-related communications
- Provide access to downloadable resources
- Maintain necessary business and transaction records
- Prevent fraud, misuse or security issues
- Improve the operation and experience of the Divinely Aligned website
- Comply with applicable legal, tax or regulatory obligations
Information submitted for a personalised reading is used for the purpose of preparing and delivering that reading.
Payment Information
Payments made through Divinely Aligned may be processed by third-party payment providers.
Divinely Aligned does not directly store your complete credit or debit card details. Payment information is handled by the applicable payment processor according to its own privacy and security practices.
Certain transaction information may still be retained within our order records, such as the amount paid, payment status and payment method.
Third-Party Services
Divinely Aligned may use trusted third-party services to operate the website and provide our products and services.
These may include services used for:
- Website hosting and e-commerce functionality
- Payment processing
- Email and customer communications
- Video sessions
- Forms
- Website analytics and security
- Social media platforms where relevant to a purchased service
These providers may process personal information where necessary to perform their services.
Their handling of information is also subject to their respective privacy policies.
Cookies & Website Data
The Divinely Aligned website may use cookies and similar technologies required for website functionality, shopping cart and checkout features, account functionality, security, preferences and website analytics.
Some cookies are necessary for the website and store to function correctly.
Where required, you may be provided with options to manage non-essential cookies through the website or your browser settings.
Personalised Readings
Information you voluntarily provide when purchasing a personalised reading is used to prepare and deliver your requested service.
This may include your name, questions, circumstances or other information you choose to provide.
Please avoid submitting unnecessary highly sensitive personal information.
Information provided about another person should be limited to what is reasonably necessary for your reading.
TikTok LIVE Services
If you purchase a TikTok LIVE reading or Deep-Dive Extension, we may collect your TikTok username and information relating to your original question or LIVE reading so that your purchase can be identified and fulfilled.
Your TikTok username will only be used as reasonably necessary to provide or administer the service unless you have separately consented to another use.
Guidance Sessions
nformation provided when booking or participating in a Higher-Self Guidance Session may be used to arrange, conduct and follow up on your session.
Any personal information you choose to discuss during your session should be limited to information you are comfortable sharing for the purpose of receiving the service.
Email Communications
We may use your email address to send communications directly related to your purchase, booking, download or enquiry.
Marketing or promotional communications will only be sent where permitted and, where required, with your consent.
You may unsubscribe from optional marketing communications at any time.
Transactional communications relating to an existing order or service may still be sent where necessary.
How Long We Keep Your Information
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing services, maintaining appropriate business records and meeting applicable legal, accounting or tax requirements.
Different types of information may therefore be retained for
Protecting Your Information
Reasonable measures are taken to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Your Personal Information
Depending on applicable law, you may have rights regarding your personal information, including requesting access to or correction of personal information held about you.
Where applicable, you may also request withdrawal of consent for certain uses of your personal information.
Some information may need to be retained where required for legitimate business, transaction, legal, accounting or regulatory purposes.
To make a privacy-related request, please contact Divinely Aligned using the contact information below.
External Links
The Divinely Aligned website may contain links to third-party websites or platforms.
Divinely Aligned is not responsible for the privacy practices or content of third-party websites. You should review the privacy policy of any external website you choose to visit.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes to our website, services, business practices or legal requirements.
Any updated version will be published on this page.
Contact
Divinely Aligned
Email: hello@divinelyalignedofficial.com
Website: divinelyalignedofficial.com